Scrollbar in a diagram in not working in ipad

GoJS
1

I have a diagram with vertical scrollbar, but touch and drag in scrollbar is not working in ipad. In desktop it is working fine.

2

Outside of GoJS, but within an HTML page, are scrollbars working on iPads the way that you want?

GoJS implements scrollbars via a scrollable HTML DIV element. We have little control over the appearance and behavior of the diagram’s scrollbars.

Another possibility is that you have modified the diagram’s scrollbars via some CSS.

3

We haven’t modified the diagram’s scrollbars. Touch and Drag on the diagram’s scroll bar is not working in ipad other scrollbars are working as expected.

4

At the moment, due to the holidays, I do not have access to an iPad or other iOS device.

I’m wondering if this problem is specific to your app or not. Does the scrollbar work the way that you want in the Org Chart sample: Org Chart Static ?

5

I checked your example both in desktop and ipad, in desktop I am seeing a scrollbar and in ipad scrollbar is not visible.

6

Ah, that is probably due to the different behavior of scrollbars in iOS. If you starting panning, do you see the scrollbar? If so, that auto-hiding behavior is something that is expected on the platform and that we do not control.